FAQ

FAQs

Once you have found the item that you would like to print there is an “Drag & Drop Files” button on the product page, you will need to upload the correct imagery to that product then add to cart.

Once we get approval of artwork we will begin your job, most jobs take 2-3 days then get despatched, if your job is going to take longer for whatever reason we will contact you at proofing stage & let you know how long it is going to take & work out an ETA with you then.

Yes! If you require help getting your designs print-ready or need artwork created, our team of designers are here to help!

If It’s Done in 3 It’s Free*
We offer free basic artwork to all our customers when they complete their own design brief. This includes general layout, colour coordinating, and insertion of supplied images, text, and logos. Our design team will provide you with concepts, basic mock ups, and designs. You will receive 3 artwork proofs under these conditions free of charge. Upon further proofs there will be additional charges – please see below Signosaur’s additional Artwork Services.

Once your order has been paid, you will be emailed a link to complete your design brief before your order can proceed.

Signosaur’s Simple Layout Design
We offer basic artwork to all our customers, starting at $40 +GST. This is one round of artwork and includes general layout, colour coordinating, and insertion of supplied images, text, and logos as a one-off charge. If the first round is not approved, additional charges will apply for further reviews. If you would like to take advantage of this option, our team will contact you ASAP after your order has been received to discuss your artwork brief.

If you require more complex or custom designs please look at our complete custom artwork services below.

Signosaur’s Custom Graphic Design
We also offer complete custom artwork at a rate of $80 +GST /hour. This grants you access to our internal design team whom you are welcome to discuss the artwork process with. You will receive concepts, mock ups, and designs as part of this package. If you would like to take advantage of this option, our team will contact you ASAP after your order has been received to discuss your project and arrange payment. The first hour is included as the $80 +GST in your order when you select this package.

*Disclaimer: Jobs such as technical drawings, logo creation and image editing are not inclusive of Signosaur’s Artwork Services and are charged on a job-by-job basis. Our team will confirm inclusions and quote accordingly if required.

Yes! We can install signs that you have ordered through us or we can also install signs that you already have.

Please contact us to get a quote and or rough estimation on how long your installation will take & what will be required before ordering your cart. (if we are printing your signs for you) Once quote is approved & you are happy with the cost please go ahead and order your cart.

All installation will be invoiced separately as an individual costing.