Terms and Conditions

The use of this website and the purchase of goods and services from us are subject to these terms and conditions. You are agreeing to be bound by these Terms and Conditions by using this Website and our services and otherwise entering into a contract with us to purchase goods and services. You must not use the Website if you do not agree to these Terms and Conditions.

Definitions
In these Terms and Conditions:
1. “We,” “us,” and “our” refer to Signosaur Pty Ltd., ACN is 0622717079;
2. “Website” refers to our website at www.signosaur.com.au, as well as any other URLs that we may have registered and may use in the future for the purpose of linking to the website, as well as any services that are related unless the context requires otherwise;
3. “You” and “your” are references to you as a user of the Website
Account and Access
1. We may collect information like your name, address, email address, and phone number if you use our website to make a purchase. When interacting with us, you agree to provide information that is accurate, complete, and up-to-date.
2. Any activity that takes place on your account is entirely your responsibility. Passwords and other account information must remain safe at all times. You are required to notify us right away if you believe your password is no longer secure or if you think your account has been used by someone other than you.
3. You must not use the account of another user without their permission.
4. We reserve the right, without prior notice, to suspend (temporarily or permanently) your access to the Website or that of visitors or users in general.
Product Depiction and Information
1. We endeavour to represent products for sale as accurately as possible on the Website, however due to technical limitations of photography and visual representation, we cannot guarantee that products listed for sale appearing at the Website will always look exactly the same when received.
2. Although we make reasonable efforts to provide correct and accurate information about the products that are available for purchase on the Website, the information about the products is frequently based on data supplied by our suppliers and product manufacturers, some of which we are unable to verify. We will offer a refund if it is required by law or otherwise deemed necessary by us to do so in the event that an error in the description of the products for sale causes you to make a purchase that you would not have made had the error not occurred. (Please refer to the Signosaur Pty Ltd Refund Policy).
Purchasing Procedure
1. A product’s promotion and listing on the Website are not an offer to sell or a guarantee of its availability. We reserve the right to either accept or deny your request for a purchase, and this is only an invitation to treat. You are making an offer to buy products at the prices listed and in accordance with the terms of this Agreement when you place orders through the Website.
2. As indicated on the Website, all prices are listed in Australian dollars. Prices shown are all PLUS GST (+ GST). Prices are accurate as of the time they are displayed, but they may change.
3. Even if our acceptance or rejection of your offer is still pending, you cannot cancel an order once production or manufacturing has begun.
4. You may receive an email with your order confirmation once it has been accepted. Kindly verify this confirmation.
5. If you pay with a credit card, your credit card company may charge you extra if your purchase involves foreign exchange transactions.
6. Before we ship the product, payment must be made in full using the method outlined on the website (credit card or any other indicated method like PayPal). On the off chance your payment has not been received or has been declined by your bank or charge card backer, we can’t hold the item against your request. Exceptions only for existing customers with credit accounts approved by Signosaur Pty Ltd prior to the time of purchase.
7. You acknowledge that, despite our reasonable efforts, typographical errors or similar oversights may cause products to be listed incorrectly or with incorrect information. In these circumstances, we maintain all authority to drop the exchange, despite your request having been affirmed and your card charged. This right remains with us until the time the goods are delivered to you. We will immediately credit the amount in question to your account if a cancellation of this kind occurs after the purchase has been charged to you.
Delivery
1. Due to the custom nature of our service, we endeavour to ship to you as soon as possible, relevant to the required manufacturing time and artwork approvals. You may receive updates from production informing of ETA’s suited to your shipping time.
2. The items included in the order as well as the location where it will be delivered affect the cost of delivery. Before you finalize and submit your order, these will be calculated and given to you.
3. Once an item leaves our possession, we are not liable for any damage, loss, or theft to the extent permitted. We strongly advise that your order be shipped to a business address.
Returns and Exchanges
1. Before proceeding, please make your selection carefully and thoroughly check your order. It is your responsibility to ensure that the product you have selected is appropriate for its intended use.
2. Please ensure all ordered components and products are included and that you have thoroughly checked your order when received as soon as possible.
3. When it comes to making purchases of goods and services, Australian Consumer Law provides consumers with certain guaranteed rights. For instance, the law stipulates that goods must be defect-free and function as intended. Australian Consumer Law specifies these freedoms cannot be excluded. If the ordered products are not up to acceptable manufacturing standards for use, you are eligible for a replacement or refund. If the goods fail to meet your expectations and do not result in a “major failure,” you are also entitled to have them fixed or replaced. Consumer Guarantees have no time limit; consumers may be entitled to a remedy after any manufacturer’s warranty or extended warranty has expired, depending on the price and quality of the goods. We will reimburse you for the costs of returning the goods if you return them because they are defective or fail to meet the Consumer Guarantees. To arrange this and obtain a return authorization, please get in touch with us.For more details, please refer to the Signosaur Pty Ltd Returns and Refunds Policy
Self-Adhesive Vinyl (SAV) Lifespan
1. For any products that are produced with Self-Adhesive Vinyl (SAV), please refer to the lifespan zoning guidelines here.
Display and Point of Sale Maintenance
1. For general maintenance and best practices for our Display and Point of Sale items, please refer to the guide here.
Flags
1. To learn how to best maintain your flag, view the maintenance guide here.
Your Use of the Website
1. You are given access to and are approved to download material contained on this Site for your own utilisation. You may not, without our prior written permission, metatag or mirror the Website, use data mining robots or other extraction tools, on-sell any information obtained from this website, or do any of the foregoing without our prior written permission.
2. You are responsible for taking your own precautions to ensure that the procedure you use to access this website does not put your computer at risk for viruses, malicious software, or other forms of interference that could harm it. When you use this website or any website linked to it, we take no responsibility for any interference with or harm to your own computer system.
3. Your browser may automatically take you to a new browser window that is not hosted or controlled by us when you click on a website or access product details. We are not liable for the usefulness or security of those sites.
Disclaimer
1. This website and all of its content are provided “as is” and “as available” to the fullest extent permitted by law, without warranties of any kind. You acknowledge that the general information provided by us is not guaranteed to be error-free.
2. We exclude all liability, to the fullest extent permitted by law, for any loss, damage, or injury you may suffer directly or indirectly (including through negligence) in connection with your use of this website or any other linked website. We also deny responsibility for any loss you may suffer as a result of your use of, reliance on, or access to information on this website. Without limiting the preceding, we refuse to accept liability to the fullest extent permitted by law for the following:
  1. Website errors or inaccuracies;
  2. Any misuse of secure servers, including unauthorized access to personal and financial data stored on those servers;
  3. Any bugs, viruses, Trojan horses, or other harmful software that a third party may transmit to or through our Website; or
  4. Any transmission failure or interruption from our website;
3. Any representation, condition, or warranty that would otherwise be incorporated into these Terms and Conditions is hereby excluded to the fullest extent permitted by law. We disclaim all warranties regarding title, merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights to the fullest extent permitted by law, without limiting the foregoing. Any condition or warranty that is implied by law, such as Australian Consumer Law, and that law prohibits us from excluding or modifying its application or our liability under it will be considered included; however, our liability and the remedies available to you will be limited to the extent permitted by law.
4. The installation of any products purchased through the Website is not our responsibility. Any products you order through the Website that require specialised installation should only be installed by a licensed professional.
5. We will not be held liable to you for any indirect, incidental, special, or consequential losses or damages (including loss of profits, revenue, production, goodwill, data or opportunity, or physical injury) resulting from your use of the Website or products purchased through it, to the fullest extent permitted by law.
6. We do not guarantee that you will have uninterrupted, timely, secure, or error-free access to the Website.
7. The information provided on this website regarding products or services was compiled in accordance with Australian law and may not comply with the laws of other nations. We do not guarantee that the particulars of those products or services will conform to the laws of any other nation. If you live outside of Australia, it is your responsibility to determine whether this information complies with local laws. If they do not, you cannot place an order for any goods or services from this website.
8. You agree and acknowledge that harsh environments, extreme temperatures, frost, wind-borne salt, and other abrasive elements may adversely affect the products you order, resulting in surface deterioration and/or shorter expected service life.
Links and Advertisements
1. This Site may contain connections to different sites, including however not restricted to those of makers of items (“connected sites”). These links are provided solely for your convenience and may not be up-to-date or maintained. We are not accountable for the privacy policies or content of linked websites.
2. Unless otherwise specified, links to other websites should not be interpreted as our approval, sanction, or recommendation of the owners or operators of those websites or of any information, graphics, materials, products, or services referred to or contained on those websites.
3. With written permission, you may link to our website. You will be entirely responsible for and pay for any such linking. You are not permitted to frame or reformat any of our pages, files, images, text, or other materials, and you are not permitted to alter any of our Website’s contents, including any notices regarding intellectual property.
4. The advertisers alone are accountable for the content of the advertisements that appear on this website. The position of an ad does not comprise a proposal or underwriting by us of the sponsor’s items and every advertiser is exclusively liable for any portrayals made regarding its promotion.
Intellectual Property Rights
1. You are not permitted to use our trademark, “Signosaur Pty Ltd,” or any logo version of that trademark without our prior written consent.
2. We own the copyright to this website. You may not, in any form or by any means, reproduce, adapt, store, distribute, print, display, perform, communicate to the public, or create derivative works from the Website except as expressly authorized under such legislation, by these Terms and Conditions, or with our prior written permission, except for the purposes of the Copyright Act 1968 (Cth) and similar legislation throughout the world.
3. You grant us a royalty-free license to use and reproduce the content on this website or product, as appropriate, if you provide us with any material or content (such as text, data, files, images, photographs, and audiovisual material) for inclusion on the website or reproduction on any product. Any User Content submitted to the Website will not be required to be used, displayed, or retained by us. You guarantee that no third party’s intellectual property or other rights will be violated by any of this User Content.
4. Regarding third-party content (including trademarks and logos of third parties) that appear on the Website, we do not assert ownership of any copyright or other intellectual property rights. These rights remain the exclusive property of the relevant third parties.
User Content
1. We may, from time to time, offer users the ability to post comments or other content or upload User Content to the Website. If you take advantage of these resources, you must not:
  1. upload, post, transmit or otherwise make available on the Website any content that:
    1. is defamatory;
    2. promotes, encourages or provides information about unlawful conduct or activities;
    3. infringes any third party’s intellectual property rights or breaches confidentiality;
    4. includes a photograph or other likeness, or personal information of another person without their consent;
    5. contains pornography, nudity, sexual acts or references;
    6. incites hatred or discrimination against any person or group of persons;
    7. contains any unsolicited or unauthorised advertising or promotional material;
    8. misrepresents your relationship with any person;
    9. is misleading, false or deceptive (whether by representations or omissions); or
    10. contains viruses, worms or other types of malicious or harmful programs, nor take any action that imposes an unreasonable or disproportionately large load on our infrastructure;
      or
  2. damage, modify, interfere with, disrupt or destroy the files, data, passwords, devices or resources that belong to us or do anything that compromises the security of the Website
2. Any User Content you post may be removed at any time by us without prior notice.
Indemnity
1. As a condition of your use of the Website and any violation of these Terms and Conditions, you agree to fully indemnify and hold us harmless from any and all costs, losses, and damages (including consequential losses).
Privacy Policy
1. We may gather contact information from website visitors, such as e-mail addresses. Uses for this information includes:
  1. if you have chosen to receive such information, to send you news, information about our activities, and general promotional materials that we think you might find useful;
  2. to keep track of who is using the website’s services or accessing the website itself; and
  3. to create a profile of the website’s visitors.
2. You can let us know via email if you do not wish your personal information to be used in this way or for any other specific purpose.
3. We use “cookies” to keep track of traffic patterns and serve you better when you come back to the site. Although a cookie does not personally identify you, it does identify your computer. You can set your browser to notify you whenever a cookie is sent to it, giving you the chance to accept or reject it each time.
4. Your personal information will not be sold, given to a third party in any way, or used for any other purpose that is not related to your use of this website. Personal information will not be used for any purpose that a reasonable person in your position would not expect.
5. We will do everything in our power to comply with your request to not use or disclose your personal information in any way, but we may still do so in the following circumstances:
  1. if you accept our subsequent notification of the intended use or disclosure and do not object to it;
  2. if we consider the use or disclosure to be reasonably necessary to assist a government or public security agency or law enforcement agency in carrying out their duties; or
  3. the information is required to be disclosed by law.
6. If we believe that it is required by law, we will keep the contents of any email you send us.
7. We may monitor the content of your email messages for maintenance, troubleshooting, or if we suspect any kind of email abuse.
8. In the event that we collect personal information for the purpose of analysis, we will make sure that individuals remain anonymous.
9. We do our best to keep your personal information, including your contact information and, if necessary, credit card information, private. Unfortunately we are unable to ensure this security during transmission.
10. We believe that parents are responsible for monitoring how their children use our website. However, it is against our policy to request personal information from anyone under the age of 18 or to send any promotional materials to anyone in that age group.
11. Any personal information you have previously provided to us via this website can be accessed by you at any time. Unless we are required to keep it by law, you are free to edit or delete this information.
12. Contact us at sales@signosaur.com.au if you have any comments or questions about our privacy policy, or if you have any questions about any personal information we may have about you.
  Please refer to our Signosaur Pty Ltd privacy policy
Breach of Terms and Conditions / Termination of Access
1. If we reasonably believe that you have violated any of these Terms and Conditions, we may take any action we deem necessary to address the breach, including but not limited to suspending your access to the Website, preventing computers using your IP Address from accessing the Website, and contacting your internet service provider to request that your access to the Website be blocked, without limiting any other legal remedy we may have.
2. You acknowledge, without limiting the foregoing, that we reserve the right to immediately and without notice terminate the operation of this Website and, as a result, your access to it. We will not be held accountable to you for this.
Age / Legal Capacity
1. By using our website to make a purchase, you warrant that you are at least 18 years of age and you acknowledge that you are entering into a legally binding agreement with us.
2. You agree and acknowledge that we reserve the right to take legal action and seek recompense from the minor’s parent or guardian in the event that we suffer loss or damage as a result of a minor claiming to be a customer.
Waiver, Severance and Assignment
1. Even if we do not act on a breach by you or others, we still have the right to act on other breaches that are similar or subsequent.
2. The validity of the remaining provisions will not be affected if any part of these Terms and Conditions is found to be invalid, unlawful, or unenforceable. This means that the invalid or unenforceable portion will be separated from the rest.
3. You consent to us transferring, assigning, or sub-licensing the rights to use any personal information and/or User Content that you have provided to us in the event that we merge, sell, or otherwise change control of our business or company or this Website. You concur that we will reserve the privilege to relegate, move or novate the freedoms that we have under this Agreement.
Governing Law
1. The laws of Queensland, Australia, apply to these Terms and Conditions.
Force Majeure
1. If events beyond our reasonable control delay the performance of our obligations under this agreement, we will not be held liable.
Amendments to Terms and Conditions
1. We will not be bound by any terms or conditions you try to impose on us unless we agree to them in writing.
2. These Terms and Conditions are subject to change at any time by us. When posted on this website, amendments take effect immediately. You agree to be bound by the amended Terms and Conditions if you continue to use the Website following this notification.
Your Rights Under Australian Consumer Law
1. For more information on your rights to purchase products and services under Australian Consumer
  Law, visit the Australian Competition and Consumer Commission website using the following link:
  https://www.accc.gov.au/consumers/buying-products-and-services

Terms and Conditions

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